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FREQUENTLY ASKED QUESTIONS

WHAT TYPE OF CLEANING SERVICES DOES CYCLONE NANA OFFER?

Cyclone Nana provides regular house and apartment cleaning services, which can be scheduled on a weekly or fortnightly basis. In addition, she can also assist with pre-sale cleans, builders cleans, move-in and move-out cleans (but no bond cleaning), and spring cleans to help you manage those ‘bigger jobs’ such as blinds and ceiling fan cleaning, mould removal etc.

HOW MUCH DO YOUR CLEANING SERVICES COST?

Each clean and apartment is different, which is why Cyclone Nana is pleased to provide obligation free site inspections and quotes on your Cairns cleaning requirements. As a guide, rates generally start at $50 per hour. An average three-bedroom home clean costs around $150 and will not exceed $200. All homes are different, which why obligation free quotes are provided.

DO YOU PROVIDE CLEANING FOR APARTMENTS IN CAIRNS?

Yes, Cyclone Nana cleans apartments across Cairns, including Cairns One, The Lakes, Harbour Lights, Madison on Abbott, and Lillyfield Apartments. Special rates apply for Cairns One apartments as Cyclone Nana is a resident here herself – so there is no travel time or expense and as an added bonus, access to the complex is not a problem.

DO I NEED TO BE HOME DURING THE CLEANING?

No, you don’t need to be home when Cyclone Nana comes to clean your property. Cyclone Nana has a Blue Card, full insurance and relevant security checks, ensuring peace of mind.

DO YOU PROVIDE DOMESTIC HELP BEYOND CLEANING?

Yes, Cyclone Nana offers a range of domestic help services beyond cleaning. These are listed below. Please note: The domestic help services include general around the house and garden maintenance work, as opposed to personal support and assistance. They are designed to give you back some precious time and are perfect for busy professional people, families with young children, and anyone who just needs a hand to get things done.

DOMESTIC HELP SERVICES

  • Ironing. Cyclone Nana can assist with your domestic ironing requirements, in conjunction with cleaning. Rates calculated on volume and complexity of requirements.
  • Linen. Happy to provide a linen change service if needed. Can put new sheets and towels out for cleaning clients.
  • Polishing Silverware. Polishing silver cutlery, platters and mugs. Domestic purposes only: no commercial services.
  • Gardens. Weeding and watering garden beds and pot plants. Sorry, no mowing or hard pruning.
  • Pets. Feeding your pets and taking care of them while you are away.
  • Errands. Collecting mail and arranging dry cleaning.

DO YOU BRING YOUR OWN EQUIPMENT AND SUPPLIES?

Yes, Cyclone Nana arrives fully equipped with all necessary cleaning equipment and supplies. She brings this to your home or apartment.

DO YOU PROVIDE BOND OR END-OF-LEASE CLEANS?

No, Cyclone Nana does not offer bond cleans. Move-in and move-out cleans are available for property owners only.

HOW DO I REQUEST A QUOTE / BOOK A CLEANING SERVICE?

You can contact Cyclone Nana at 0402 456 253 or email helpme@cyclonenana.com.au for a free quote.

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